Sunday 7 August 2011

White Knight Tumble Dryer Repair

We’ve have a White Knight 38 AW Tumble Dryer for the last three years.  Last week during a cycle it began to make the most horrendous rasping noise, as if the drum metal was rubbing against the outer casing.

 
White Knight 38 AW - ready for it's operation... (Cam C902)

It turns out that the dryer drum rests on some felt padding attached to the casing.  The felt padding had completely warn away and the drum was indeed rubbing (metal to metal) against the casing.

 You can see the felt has completely gone! (Cam C902)

The felt must be replaceable as checking web-sites for replacement parts I found some replacement sticky-back felt strips for £2.80 so thought it was worth having a go at repairing it myself, £2.80 isn’t going to break the bank nor can I make the problem worse. I ordered two strips, thinking one would be a backup in case I made a mistake but as it turned out, I needed both to complete the repair.  My order came to £9.50 (inc delivery).

 Felt Strips... not very high tech  (C902)

Time to strip the dryer down… First job was to remove the lid, attached by the three screws at the top of the casing.

 The back ready to be stripped (Cam C902)

Next for removal is the fan and element protector panel, (screws) followed by the heating element itself (more screws).

Nothing difficult so far... (Cam C902)

To make sure I remember where to replace the wiring I always take pictures for reference, (very handy for writing the blog too).


  The wires need to be removed so it's important to replace them correctly (Cam C902)

 Then the back casing can be removed… but not completely.  The fan blades do not allow you to remove the back casing totally but for this job you don’t need to.  As long as the back casing is tilted on an angle so that the ridge for the drum is exposed that’s enough.

 Time to clean and repair (Cam C902)

I then gave the ridge a good clean and vacuum,  the cleaner the better so the sticky felt strips have more chance of adhering to the ridge surface.  Sticking the felt strips on couldn’t be easier, just take your time and align them well.


 Felt strips in place (Cam C902)
Getting the drum back on the rim might be a little tricky as it’s now padded with new felt, it may help if you have someone to take the weight of the drum from the front to allow you to position the back casing.

 Nice snug fit (Cam C902)

Fitting is the reversal of the removal, remember to check your wiring too.  Job done! A £10 repair and an hours labour at most.  That's got to be better than £129 to buy a new dryer.

It’s obvious that the replacement felt was not a direct replacement part, nor does it appear to be as thick as the original but it works.  I will no doubt keep my eyes out for some similar sticky-back felt as it’s sure to ware out again.

Hope you find this useful.

14 comments:

  1. Fantastically helpful guide Sean, saved me a few quid and my missus thinks I'm a genius. You're a star!

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  2. Hi Mike, thanks for the feedback and glad the blog helped out. Cheers, Sean

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  3. Hi Sean this was very useful so I ordered some felt and replaced it as per your steps above. There is one difference I see from your pictures as you don't seem to be aligning your felt between the raised parts on the rim.
    There is a black "bearing pad" that should be on the raised part at the bottom, when the felt has gone and the drum drops this gets pushed around the rim exposing the raised metal below so the drum makes contact with that, this causes the grinding noise.
    Before attaching the new felt I moved the Bearing Pad back to the raised part of the rim so it wasn't covered by the felt.
    Thanks again for the guide I couldn't have sorted my tumble drier without it.
    ...Mark R

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    1. Hi Mark, good spot and makes perfect sense. Thanks. Sean

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  4. This is great help. Can someone please tell me where to buy the felt. Many thanks.

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  5. This is great help. Can someone please tell me where to buy the felt. Many thanks.

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    1. Hi Ali, my first felt I got at a specialist repair shop but I found the felt pads and strips you can get at the supermarket to be just as good. Got mine at Asda.

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  6. How do you replace the felt and pads on the front of the tumble dryer as I've got metal on metal and the drum is not turning

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    1. Sorry, I don't know. It's never happened to me so have never stripped it down so far.

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  7. I am trying to replace belt. Can't get to it as the back wont come off because of the fan being in the way. Any help would be most appreciated. Thanks. Jools

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  8. turn it anticlockwise to unscrew it. put a piece of tape over the top of the fan otherwise the spring type washer will ping off & you may lose it. You can poke a large flat head screw driver down to hold the motor but be carefull not to damage the windings. once it is free it will turn off easily. Then screw back on & replace the spring type clip with the flat head screw driver.

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